The quick way to find a local Wet Room Installation specialist

Reviewed by Sharon on 12/11/2013

Perfect job, would definately ask Bay-Group to do work for us again.

Reviewed by Christina on 26/10/2012

Attended promptly but did not conplete all the work I asked for. Just changed a fuse and replaced a light switch. When I asked him to return to complete the work he was very reluctant to do so.

Reviewed by Nathan on 25/9/2018

This tiler turned up on time to quote, fitted us in at short notice and worked the weekend to do the job. I am an engineer and the job has to be right. Claxton did a fantastic job and I will use them again and recommend this company.

Reviewed by ANGELO on 5/5/2015

Excellent service

Reviewed by Carol on 26/7/2012

We are still waiting for work to be completed after over 3 months

Reviewed by Elizabeth on 22/5/2025

Really happy with the work. Put up shelves in bathroom for me. Quick, tidy and efficient - thank you Vic. I would definitely recommend.

Reviewed by Hugh on 7/5/2025

The previous review was done under duress with Billy standing over me. The truth is, he disappears for considerable lengths of time (days), leaves equipment behind so you can't hire anyone else, switches his phone off so you can't contact him during this time and has the attitude of a bully. He removed our toilet to fix a blocked pipe but then left it so it wasn't fixed back to the floor properly and moved around, when we were in the process of selling our flat, with surveyors coming round. Not recommended.

Reviewed by Jonathan on 11/3/2021

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Reviewed by Trish on 19/1/2018

This tradesman quoted for the job. Was given the job but failed to respond when asked him to confirm a start date. We have had to re post the job

Reviewed by Barry on 28/12/2013

I can accept that problems occur and that Christmas is a busy time, but that is no excuse for the complete lack of contact and honesty. So, in the circumstances I do not wish for you to continue with the job.

Reviewed by Christopher on 8/8/2019

We have to get another plumber in to fix the radiator, He had fitted it to high and did say afterwards it was the only way to do it. If we had known that before we would not have had the work done. However another plumber says it can be sorted so will get him to do it. In fairness Roger did apologise for not informing us and did accept a reduced invoice payment.

Reviewed by Paul on 14/3/2023

Shortly after finishing our renovation the floor began to lift, after a 2-year battle and almost court they admitted it was a fitting fault. Not ideal for a 12k job. Now our sink has fallen in, turns out he has used the world's smallest bit of wood and some sealant to fix it to the underside of our granite worktops rather than correctly fitting it using the fixings on the actual sink. Add to this, gaps between drawers and misaligned cupboards and you get the idea.

Reviewed by Rod on 19/6/2020

A good job in the main, more expensive than I'd expected.

Reviewed by Umeet on 9/1/2021

We have found drainage problems which the insurance company will not honour due to incorrect installation during this project. This has cost us dearly.

Reviewed by Kike on 23/12/2024

AVOID AT ALL COST and it is the right company. Don’t pay him or his partner Nick Moules any money. Nick will probably visit your home within a couple of hours of posting the job (making you feel confident that your job will be finished as quickly as you need it to be) send you links to the materials to be purchased, ask for deposit and then stop all forms of communication. They will quote +/- £20 to the other tradesmen. Should be banned on this site.

Reviewed by Mrs on 20/3/2025

George responded quickly to my request, gave a very reasonable quote, did a really quite tricky and complicated job above a conservatory, to fix cracks in the pebbledash of an external wall, and seal all around the windows. A fortnight later he re-plastered internally. George gives the impression of being somewhat chaotic! But he is extremely experienced, knows what he is doing, and actually did a very good job. The timings and quote agreed to were respected, he was polite and cordial, and communicated well

Reviewed by Alex on 22/4/2019

I didn't have the work done. They came across as unprofessional and pushy. I can't coment on the quality of the work but I can coment on the quote process. Just verbal price. When I pushed for an email quote I just got the price again and little else. Nothing about what they were going to do as part of the job. I expect better. The last few tradesmen I have had on Rated have been excellent full written quotes and professional from the start. These guys even had to ask if they could borrow a tape measure!

Reviewed by Chris on 15/6/2017

Started work and failed to finish. No explanation. No phonecalls returned

Reviewed by Jane on 6/5/2025

Save your money and do not trust these guys to finish the job. Rubbish been outside my place for 5 weeks and have been told 5 different dates for collection and let down each time. Totally unorganized people and arrangements made for work and again let down night before. Plasterer has not finished and have been ghosted by them. Shocking l!