The quick way to find a local Heat Pump (Air source/ Ground Source) specialist

Reviewed by Edward on 1/7/2025

Norman and the guys turned up ready to work last Saturday morning and it was not long before they had the system drained and the old thermal store removed. They then began the complicated task of plumbing in an unvented hot water cylinder into the existing circuit. When they finished they diligently cleaned up and made sure everything was polished. I would highly recommend this firm even for the most complicated work required. THANKS GUYS.

Reviewed by Donna on 1/7/2025

Initially gave good rating as please with communication prior to work being completed and also very tidy. Cooker turned on before leaving house (light & clock on) but never tested to see if it actually worked. Few days later when using cooker it tripped fuse box. Arranged date twice to resolve issue but never arrived , no communication to say needed to cancel, only gave reason when I chased. Still no functioning cooker & out of pocket as paid when he first attended.

Reviewed by Nick on 17/6/2023

Jon said he would be on site 0800 Tuesday and that the job would take two days. I wait in for him, he then advises at 08:47 on that he wont be there but promises to be there 0800 Wednesday. Arrives 09:45 Wednesday. I arranged access for him and was at work on Thursday and didn’t realise until he messaged me at 15:24 that he hasn’t turned into work again, can he come back on Saturday. Messages at 05:28 on Saturday saying he can’t come in but can do tomorrow (Sunday). Messed us around. Won’t use again.

Reviewed by Adam on 25/9/2017

Richard was polite, punctual and completed the job on time and to spec. It couldnt of gone any smoother and i will be useing his services on other projects ive got coming up like my kitchen, bathroom and log burner excellent service thank you.

Reviewed by william on 10/11/2017

3 hours from first contact to working boiler. Dose not get better than that.

Reviewed by Roy on 25/10/2017

I have also got trading standards involved

Reviewed by Simon on 18/8/2018

Brilliant work, no mess all done on time, have another quote from them and will be using them again. Helpful, friendly and prompt.

Reviewed by CHRIS on 9/11/2012

No Tops Tiles representative has visited my property. I can also confirm via an independent civil engineering survey the floor is not moving. The under floor heating has never worked, the electrician utilised by Mr Williams has identified a break in the circuit which happened during the laying of the tiles. I have video evidence of the leaks should anyone which to see it. I would not allow Mr Williams back into my property due his lack of ability to rectify the problems he created.

Reviewed by JOANNE on 18/9/2018

Excellent workmanship, punctual, fab price. Reliable. All you could ask for really in a tradesman. Thank you

Reviewed by Grahame on 21/8/2012

This tradesman's? standard of work is appalling & I can only assume his Rated People reviews are false. We had no option but to dismiss him after he ruined our lounge. The numerous faults eg. large gaps above bay window, uneven walls, plastering abysmal. His cleaning up was non-existent & left my home in a disgraceful mess, cement and plaster covering our wooden floor & doors. We had to hack off all his work and start again! This has cost us dearly, not to mention the stress. RATED PEOPLE? I DONT THINK SO!

Reviewed by John on 29/7/2023

Contact was quick and easy and job was done within a few days completed and very happy with the work and how they carried the work out . Didn't disturb me at all just got on with the job and the job was done professionally. Will definitely used again if I need anything done. Great team

Reviewed by David on 24/11/2016

The AA carried out my boiler replacement on the agreed date and the work was done quickly efficiently and very well. They left the house clean and tidy and explained how to use the boiler and new thermostat

Reviewed by Sally on 24/11/2016

Agreed price for job. Then became unobtainable. No reply to text or messages.

Reviewed by Vicki on 11/9/2010

He did phone ahead to say he was 15 minutes away, but it was actually an hour. Everything else was OK, got a quote, and he answered the questions I asked.

Reviewed by Graham on 16/2/2025

Never received a quote

Reviewed by carl on 11/9/2012

time waster