The quick way to find a local Gas Boiler - Service specialist

Reviewed by kevin on 30/1/2025

Great job, great service and reasonable price. Very happy with the job and service

Reviewed by Connor on 13/9/2024

Did a fantastic job and at good price

Reviewed by David on 3/10/2009

Turned up on time for both the estimate and doing the job. They were polite and professional. I have to mark them down a bit on tidying up afterwards but that was not a serious concern and I would happily use them again.

Reviewed by Sharon on 12/11/2013

Perfect job, would definately ask Bay-Group to do work for us again.

Reviewed by Maurice on 8/6/2013

Jason's work and efficiency couldn't be faulted. A very approachable and knowledgeable tradesman. Highly recommended.

Reviewed by Christina on 26/10/2012

Attended promptly but did not conplete all the work I asked for. Just changed a fuse and replaced a light switch. When I asked him to return to complete the work he was very reluctant to do so.

Reviewed by ANGELO on 5/5/2015

Excellent service

Reviewed by Judith on 9/4/2025

Gary came very quickly to quote, and has the job in hand for a couple of weeks time. Hopeful that my pond problem will be sorted satisfactorily.

Reviewed by Beverley on 9/2/2020

Came to my house and quoted for job, said he would do the job but did not turn up and wouldn't answer his phone. Obviously very unreliable.

Reviewed by Carole on 23/10/2012

Very helpful but went with a cheaper quote

Reviewed by michele on 28/11/2021

Hired Ian to Build a single story extension and install new kitchen and downstairs shower room . Crew were very pleasant and very helpful in planning the the job ahead of them. Very pleased with the work carried out looks amazing Having to put up with an awkward neighbor didn't deter them from doing and completing the job. The price put in was very reasonable. When the work was ongoing the area was always left clean and as tidy as possible . I would recommend Ian 100% , and would use him again.

Reviewed by Barry on 28/12/2013

I can accept that problems occur and that Christmas is a busy time, but that is no excuse for the complete lack of contact and honesty. So, in the circumstances I do not wish for you to continue with the job.

Reviewed by Sarah on 9/8/2017

Whilst it wasn't this tradesman, happy taps rang me to arrange a date and the work required. it was arranged for over 2 weeks later, happy days I thought- all sorted for when I could get a day off work. Having badgered for confirmation, the day before the engineer was due to arrive, I received a text saying they wouldn't be coming and if I wanted to rearrange then to get in touch otherwise the job was closed. Good luck anyone who uses happy taps ..... My experience was to be let down at the last minute

Reviewed by David on 24/11/2016

The AA carried out my boiler replacement on the agreed date and the work was done quickly efficiently and very well. They left the house clean and tidy and explained how to use the boiler and new thermostat

Reviewed by Umeet on 9/1/2021

We have found drainage problems which the insurance company will not honour due to incorrect installation during this project. This has cost us dearly.

Reviewed by Mrs on 20/3/2025

George responded quickly to my request, gave a very reasonable quote, did a really quite tricky and complicated job above a conservatory, to fix cracks in the pebbledash of an external wall, and seal all around the windows. A fortnight later he re-plastered internally. George gives the impression of being somewhat chaotic! But he is extremely experienced, knows what he is doing, and actually did a very good job. The timings and quote agreed to were respected, he was polite and cordial, and communicated well

Reviewed by Alan on 19/10/2022

an very good and well done job,

Reviewed by Roger on 26/4/2025

didnot say it was a call out guess how much they wanted to charge £385 pounds for turning on the hotwater feed and removing the sinks but leaving the feeds so.they could come back and charge another 385 old people beware.

Reviewed by Angie on 14/6/2019

Eri was very punctual and efficient. He worked quivkly and cleanly and explained what he had done. Will certainly be asking him to service my boiler again next year. (Apologies to him for delay in posting rating, but family crisis).

Reviewed by Alex on 22/4/2019

I didn't have the work done. They came across as unprofessional and pushy. I can't coment on the quality of the work but I can coment on the quote process. Just verbal price. When I pushed for an email quote I just got the price again and little else. Nothing about what they were going to do as part of the job. I expect better. The last few tradesmen I have had on Rated have been excellent full written quotes and professional from the start. These guys even had to ask if they could borrow a tape measure!